Purchase Options & Cancellation Policy

At Hard Run Acres, we strive to make shopping easy and convenient. We understand that plans sometimes change, and we're happy to help whenever possible.

Payment Options

We accept cash, major credit and debit cards, PayPal, Venmo, Cash App, Zelle, Apple Pay, Google Pay, and Samsung Pay. Processing fees may apply to certain payment methods and will be disclosed before purchase.

Order Cancellations

Orders may be canceled before they have been processed, prepared for pickup, or shipped. Please contact us as soon as possible if you need to make changes or cancel an order.

Once an order has been fulfilled or shipped, our standard Return & Refund Policy applies.

Live Poultry & Livestock

Due to the special care required for live animals, please notify us promptly of any cancellations or changes to your order. Availability and pickup dates may change based on hatch schedules and animal health.

Special Orders

Custom orders and products ordered specifically for a customer may not be eligible for cancellation once processing has begun.

Refund Processing

Approved cancellations and refunds may take 7–10 business days to process. Additional time may be required for funds to appear in your account, depending on your financial institution.

Questions?

We're always happy to help! If you have questions about an order or need to make changes, please contact us.

Hard Run Acres — Happy Animals, Happier Families!

Serving Central Florida Since 2010

All policies are subject to applicable consumer protection laws.