Hard Run Acres Farm — Terms of Service

Last updated: October 13, 2026

Overview

Welcome to Hard Run Acres Farm! Hard Run Acres Farm is operated by Hard Run Acres, LLC, a Florida limited liability company. Throughout these Terms of Service, the terms "Hard Run Acres," "we," "us," and "our" refer to Hard Run Acres, LLC.

Hard Run Acres operates its websites, online store, and related services, including product information, online ordering, reservations, customer communications, and associated features (collectively, the "Services"). Our online store is powered by Shopify.

These Terms of Service govern access to and use of our Services. Purchases may also be governed by our Return & Refund Policy, applicable product-specific terms, and separately executed agreements.

Hard Run Acres sells live poultry, dogs, livestock, animal feed, farm supplies, and animal health products. Different products and transactions may be subject to different requirements, policies, or legal protections.

By using our Services, you agree to these Terms to the extent an enforceable agreement is formed under applicable law.

Nothing in these Terms limits any consumer rights, express warranties, contractual obligations, or other legal protections that cannot lawfully be waived.

1. Access and Account

Individuals placing orders or entering binding purchase agreements must have the legal capacity to do so, including any applicable age requirements.

You agree to provide accurate, current, and complete information when creating an account, placing an order, requesting a reservation, or communicating with us.

You are responsible for safeguarding account credentials and for activities conducted through your account, except where responsibility cannot lawfully be assigned to you.

We may restrict or suspend accounts used fraudulently, unlawfully, or in violation of these Terms.

2. Products and Live Animals

We make reasonable efforts to provide accurate product descriptions, photographs, prices, and other information.

Product appearance, packaging, color, and specifications may vary. Such variations do not excuse material misrepresentations or eliminate applicable warranties.

Live Animals

Live animals are individually developing organisms, and natural differences in growth, appearance, behavior, and other characteristics may occur.

Representations regarding an animal's breed, age, sex, health, vaccinations, and other characteristics are governed by the information provided at sale, any applicable written agreement or guarantee, and applicable law.

Vaccination reduces certain disease risks but does not guarantee complete immunity or permanent freedom from illness. Any vaccination designation used by Hard Run Acres refers to the documented vaccination program applicable to that animal.

An animal described as "Fully Vaccinated" has completed the primary vaccination program applicable to that designation; the designation is not a guarantee that the animal cannot develop disease.

Live animal availability can change because of sales, health considerations, hatch schedules, growth, or other circumstances.

We may postpone or decline an animal's release when reasonably necessary for animal welfare, subject to any applicable agreement and the customer's refund or other legal rights.

Any applicable written animal purchase agreement, health guarantee, statutory consumer protection, or specific representation remains enforceable according to its terms and applicable law.

Nothing in this section excludes responsibility for knowing misrepresentations, failure to perform an express obligation, or other liability that cannot lawfully be excluded.

3. Orders and Reservations

Submitting an order or reservation request constitutes an offer to purchase or reserve the identified products or animals.

An order or reservation is subject to confirmation by Hard Run Acres. Submission of payment or placement of an item in a shopping cart does not independently guarantee availability unless the transaction has been accepted and confirmed.

We may decline or cancel orders for legitimate reasons, including inventory errors, payment problems, inaccurate pricing, inability to fulfill, or animal welfare concerns, subject to applicable law.

Where payment has been collected and we cannot fulfill an order, we will issue any refund or other remedy required by applicable law or agreement.

Reservations and Deposits

Reservation conditions, deposit amounts, payment schedules, pickup deadlines, and cancellation requirements may vary.

Any nonrefundable deposit or special reservation requirement must be separately and clearly disclosed and agreed upon, subject to applicable law.

Commercial Purchases

Hard Run Acres serves individuals, farmers, breeders, and commercial customers.

Commercial use or resale is not prohibited merely because a purchase is made through our website, although particular products may carry legal restrictions or separately disclosed conditions.

Returns and cancellations are governed by our Return & Refund Policy, applicable cancellation provisions, and any separate written agreement.

4. Prices and Billing

Prices and promotions may change without advance notice for future transactions.

Accepted orders will be governed by the confirmed transaction price, subject to applicable law and any enforceable correction or cancellation rights.

Unless expressly stated otherwise, displayed prices may exclude applicable taxes, shipping, handling, and other charges disclosed before payment.

Online and farm-location prices may differ.

You represent that you are authorized to use the payment method provided and agree to furnish accurate transaction information.

We reserve the right to correct pricing and billing errors where permitted by law. Any amounts collected for canceled transactions will be handled according to applicable refund requirements.

5. Shipping, Delivery, and Farm Pickup

Fulfillment methods vary by product.

Farm Pickup

Live animals and certain merchandise may be available for pickup at our Lakeland, Florida, location or through another expressly confirmed arrangement.

Customers are responsible for arriving at the agreed time and providing appropriate transportation and care arrangements.

Animal pickup, delivery dates, and special transportation arrangements require confirmation.

Live Animal Transportation

Live animals are not automatically eligible for ordinary parcel shipping.

Any live animal shipping or transportation arrangement must be expressly approved and must comply with applicable animal-health, transportation, and welfare requirements.

Merchandise Shipping

Eligible merchandise may be shipped using the methods and rates disclosed at checkout or otherwise agreed.

Shipping estimates are not guarantees unless expressly represented as such.

We are not responsible for delays beyond our reasonable control except to the extent applicable law imposes an obligation.

When an order cannot be shipped within the applicable promised or legally required timeframe, customers will receive any notice, opportunity to consent to delay, cancellation option, or refund required by law.

Risk of loss or damage transfers according to applicable law and the agreed terms of the particular transaction.

Nothing in this section eliminates responsibility for improper fulfillment, legally required refunds, or losses for which Hard Run Acres remains legally responsible.

6. Intellectual Property

Our websites contain photographs, text, designs, product descriptions, logos, software, and other materials owned by or licensed to Hard Run Acres, Shopify, our suppliers, or other rights holders.

These materials are protected by applicable intellectual property laws.

You may access and use our website for lawful shopping, research, customer-service, and other permitted purposes.

Unauthorized commercial reproduction, distribution, or exploitation of protected content is prohibited except as otherwise permitted by law or expressly authorized.

Purchase of merchandise or animals does not transfer intellectual property rights unrelated to the purchased item.

7. Third-Party Tools and Services

Our Services may include third-party payment processing, shopping functions, reservations, communications, delivery, or other technology.

These services may be subject to their providers' additional terms and privacy practices.

Hard Run Acres is not responsible for independently operated third-party services except to the extent responsibility is imposed by law, contract, or our own conduct.

8. Third-Party Links

Links to third-party websites are provided for convenience or relevant business purposes.

We do not control independently operated websites and do not guarantee their accuracy, security, availability, or content.

Any transaction entered into directly with a third party is subject to the applicable third party's terms.

Nothing in this provision disclaims responsibility for representations or obligations undertaken directly by Hard Run Acres.

9. Relationship with Shopify

Shopify provides technology supporting our online storefront and related ecommerce services.

Sales made by Hard Run Acres are transactions between Hard Run Acres and the customer.

Shopify is not the seller of products or animals offered by Hard Run Acres and is not responsible for our independent representations, warranties, or fulfillment obligations, except to the extent otherwise provided by applicable law.

10. Privacy

Our Privacy Policy describes how information may be collected, used, processed, stored, and disclosed in connection with our Services.

Shopify and authorized service providers may process information necessary to operate the website, fulfill transactions, provide customer service, prevent fraud, and perform related functions.

Customers should review our published Privacy Policy for additional details.

11. Customer Reviews and Feedback

We welcome truthful customer reviews, suggestions, and feedback.

Customers retain ownership of their original reviews, photographs, and other submitted content.

When a customer voluntarily submits content for publication through our website, the customer grants us a limited, nonexclusive permission to host, reproduce, and display that content as reasonably necessary to operate the requested website feature.

Separate permission may be requested before using identifiable customer photographs or testimonials in additional advertising or promotional materials.

Nothing in these Terms restricts customers from publishing truthful reviews, expressing lawful opinions, reporting concerns to government agencies, or exercising legally protected rights.

We may remove unlawful, fraudulent, threatening, defamatory, or otherwise inappropriate material to the extent permitted by applicable law.

12. Errors and Omissions

We may correct inaccuracies in product descriptions, prices, availability, shipping information, or other website content.

When appropriate and legally permitted, an affected order may be canceled or modified.

Any refund owed following cancellation will be provided as required by law.

We will not use this provision to avoid an express contractual commitment or responsibility for a material misrepresentation.

13. Prohibited Uses

You may not use our Services to engage in unlawful activities, fraudulent transactions, unauthorized access, security interference, harassment, intellectual property infringement, or other conduct that violates applicable law.

You may not knowingly introduce harmful software, circumvent access restrictions, or use our systems to obtain confidential information without authorization.

We may restrict access to protect our customers, employees, technology, or legal rights.

These restrictions do not prohibit legitimate search-engine indexing or automated systems authorized by Hard Run Acres.

14. Automated Systems and AI Agents

Hard Run Acres may use authorized software, artificial intelligence systems, automation, inventory tools, and customer-service integrations.

Third-party automated systems may not bypass access controls, interfere with website operations, access private information without authorization, or engage in unlawful conduct.

Legitimate search-engine crawlers and expressly authorized integrations may access website information within applicable technical and legal restrictions.

We reserve the right to restrict unauthorized automated activity.

15. Termination

We may suspend or terminate access to our Services when reasonably necessary and permitted by law.

Termination of website access does not independently cancel an accepted order, invalidate a written purchase agreement, or extinguish a customer's existing legal rights.

Obligations that legally or contractually survive termination shall remain in effect.

16. Warranties and Disclaimers

We strive to provide accurate information and reliable services, but do not guarantee that our websites or associated technology will operate continuously or without technical errors.

General educational information, including animal-care and product-use information, is not a substitute for professional veterinary advice when such advice is appropriate.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND RELATED DIGITAL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES REGARDING UNINTERRUPTED ACCESS OR ERROR-FREE OPERATION.

TO THE EXTENT PERMITTED BY LAW, AND ONLY WHERE NOT INCONSISTENT WITH AN EXPRESS WRITTEN WARRANTY OR OTHER APPLICABLE LEGAL PROTECTION, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

These disclaimers do not apply where prohibited by the Magnuson-Moss Warranty Act, Florida law, or another applicable consumer protection law.

Nothing in these Terms disclaims, restricts, or eliminates an express written warranty, animal health guarantee, statutory remedy, or other obligation that cannot lawfully be excluded.

This section does not exclude liability for personal injury or property damage where such liability cannot legally be disclaimed.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HARD RUN ACRES AND ITS OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL ECONOMIC LOSSES ARISING FROM THE USE OF OUR WEBSITE OR RELATED DIGITAL SERVICES WHERE SUCH LOSSES MAY LAWFULLY BE EXCLUDED.

This limitation is intended to address losses such as business interruption, lost profits, or lost commercial opportunities resulting from website or service interruptions, to the extent legally permissible.

Nothing in this section excludes or limits liability for personal injury, death, defective products, fraud, intentional misconduct, violations of consumer protection laws, or other claims to the extent such liability cannot lawfully be excluded or limited.

These Terms do not reduce or eliminate remedies provided by an express written agreement, applicable health guarantee, or mandatory law.

Any limitation shall be interpreted and enforced only to the extent permitted by applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Hard Run Acres and its officers, employees, agents, and service providers against third-party claims and reasonable expenses arising directly from your intentional unlawful use of our Services, material violation of another party's legal rights, or unauthorized interference with our systems.

This obligation applies only to the extent the claim is legally attributable to your conduct.

It does not require you to indemnify Hard Run Acres for its own negligence, unlawful conduct, defective products, breach of contract, or other liability attributable to Hard Run Acres.

19. Severability

If a provision of these Terms is found invalid or unenforceable, that provision shall be limited or severed to the extent legally appropriate.

The remaining provisions will continue in effect to the extent permitted by law.

No provision shall be interpreted to eliminate non-waivable consumer rights.

20. Entire Agreement and Separate Purchase Contracts

These Terms govern the use of our online store and associated Services.

They are intended to operate together with our published policies and any separately executed agreements governing particular transactions.

These Terms do not replace, override, or supersede a separate written purchase agreement, health guarantee, reservation agreement, or other transaction-specific agreement executed between Hard Run Acres and a customer.

When a separately executed agreement addresses a particular transaction, that agreement governs the matters it specifically covers, subject to applicable law.

Our Return & Refund Policy applies according to its terms, the governing purchase agreement, and applicable legal requirements.

Nothing in these Terms retrospectively modifies an existing agreement or eliminates rights that arose before these Terms became effective.

Separate SMS/text-messaging consent agreements remain governed by their applicable terms and legal requirements.

21. Assignment

Neither party may assign or transfer its obligations where such assignment is prohibited by law or an applicable agreement.

Hard Run Acres may transfer contractual rights or obligations in connection with a lawful business transaction, subject to existing customer rights and any required notices.

22. Governing Law and Jurisdiction

These Terms shall be governed by Florida law, without regard to conflict-of-law rules, except where another jurisdiction's mandatory laws apply.

Where legally permissible, disputes concerning these Terms may be brought before courts having jurisdiction in Polk County, Florida, or the appropriate federal judicial district.

Nothing in this provision prevents consumers from using a court or forum available to them under mandatory law.

23. Translations

Translations may be provided for convenience.

Where legally permissible, the English version will control in the event of an inconsistency.

Mandatory language-access or consumer rights under applicable law remain unaffected.

24. Headings

Headings are provided for convenience and do not independently modify these Terms.

25. Electronic Communications

Customers may receive legally permitted communications concerning orders, reservations, receipts, account activity, pickup arrangements, and related service matters.

Communications may be provided through email, website notices, account messages, or other permitted means.

Consent to receive promotional or marketing text messages is optional and will be obtained separately when required by law.

Purchasing a product or using our website does not, by itself, constitute consent to receive marketing text messages.

Customers who enroll in our SMS messaging program remain subject to the separate program terms, consent requirements, and opt-out procedures.

26. Changes to Terms

We may revise these Terms when necessary to reflect changes in our operations, technology, or legal requirements.

Revisions will be posted with an updated effective or revision date.

Material changes will be communicated when required by law.

Changes will not retroactively eliminate or alter rights or obligations arising under existing purchase agreements, completed transactions, express warranties, or applicable law.

Any revised Terms will apply to subsequent use or transactions to the extent enforceable.

27. Contact Information

Hard Run Acres, LLC
Operating as Hard Run Acres Farm

12239 Country Side Dr
Lakeland, FL 33809
United States

Phone: 863-606-8637
Email: info@hardrunacres.com
Website: https://hardrunacres.com

Additional information is available through our Privacy Policy, Return & Refund Policy, and other published business policies.

Hard Run Acres Farm — Happy Animals, Happier Families!